(Image credit: The Galaxy S8 is available through Text Now at a discount. Upgrade to remove ads or get high speed data. Help! Contact us at TextNow Support and we can send you a replacement. Offers can vary from installing an app to signing up for a service, and you’ll receive varying amounts of account credit. My phone reads the SIM card, but I can't connect! The Federal Communications Commission (FCC) also has a helpful FAQ with regards to unlocking your device. Where can I find it? Help! Downloaded the app over my existing wifi connection and it works pretty good. You will need a stable wifi connection to activate the SIM card in the kit. Help! Order a SIM Activation Kit to get phone … The most expensive phone the company sells is the Galaxy S9 at $449. The phone reset and with the new SIM card it says INVALID SIM CARD. But this is not universally the case so you should check the coverage maps and our article to see if you might be better served by Sprint’s network. (Its $360 price tag reflects its aging status.) On the bright side, TextNow breaks with many discount carriers by letting you pay for your phone in monthly installments over three, six or 12 months. The SIM card in my Activation Kit is incorrect! On an Android device, you can find your MEID/IMEI number under your main Settings app > About Device > Status. TextNow also lets you add credit to your account by completing surveys, installing apps or watching ads. New York, You can keep your old number. For Android devices, we support devices on Lollipop 5.0 or above, and for iOS we support iOS 10 and above. While unlimited 2G data would be agonizing to use, it’s still nice to know that option’s available should you go over your data allotment in a given month. In order to use TextNow with your CDMA device, your device will need to be unlocked. Just say no and carry on. What devices can I use with an Activation Kit? Generally, the MEID number will be a 14-digit string, and may contain both letters and numbers. The most current iPhone available is the iPhone 7, which debuted in 2016. Please call TextNow with any questions or comments about services. But cellular is only part of the story with TextNow. GSM and CDMA are types of wireless networks. I was able to activate a few phones using my VPN app set for the US. It is a one-time $10 purchase. I have been getting rogue calls and messages from God knows whom here in Canada. Help! Please note that PUK codes are only available for SIM Cards purchased separately from TextNow, and not for SIM cards that come with our TextNow devices. And if you have a CDMA-enabled smartphone or tablet, we now offer TextNow SIM cards to use your device with our service. How You Should Buy Your Next Phone, Best Cheap Cell Phone Plans (Under $40 per Month), Samsung Galaxy S21 leak just confirmed S Pen support, specs and colors, Cardinals vs Giants live stream: How to watch NFL game online now, Apple AirPods 3 price, release date, specs and leaks, Vikings vs Buccaneers live stream: How to watch NFL game online now, Chiefs vs Dolphins live stream: How to watch NFL week 14 game online. If you don’t have a Sprint SIM card, you can buy the one from TextNow. If you don't have your tracking number we can provide that to you through our live chat portal. The website is asking me for my MEID number. See our article on how to do an SCRTN here. Can you use TextNow without a SIM card? However, phone compatibility does vary by exact device and carrier, so it’s important to check that your phone is supported on the carrier website, prior to ordering a new SIM card. This app does not include monthly expenses. You can order a SIM card for free currently, as TextNow is waiving the usual $5 cost; it even ships the SIM card to you for free. TextNow already offered a remarkable value for users that prioritize calling and texting with relatively modest high-speed data needs, and larger data plans make TextNow a more compelling option Users with little or no cell reception in their home or office will also benefit greatly from the service as long as they have Wi-Fi available. Bringing your own device to TextNow is a cheap and easy option. They are told the company’s services are not available in Canada. TextNow can use unlocked CDMA Android and iOS smartphones and tablets. NextPlus. NextPlus does not need any SIM card to make phone calls. If your tablet is CDMA capable, we should be able to use it with one of our SIM cards. Ad Free. It is a Sprint SIM card. There is no way I want to keep answering calls form strangers. Help! For the even budget-conscious, the free TextNow app (Android, iOS) enables Wi-Fi calling on your smartphone, with a $2.99 monthly fee removing ads and adding other features like group texting, caller ID, conference calling and voice mail transcription. All you need to do is order a TextNow SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes. If you have another device that is compatible with the type of SIM card you have from TextNow, and it's a phone we can activate on TextNow, we'll be able to swap the service to that new phone for you! Once you have downloaded one of the two apps, TextNow or TextFree App, open it, and complete the procedure. Will I be able to use my TextNow SIM internationally without wifi? You need a Sprint-compatible phone and SIM card; if you're missing the latter, you can buy an activation kit for $9.99. TextNow has upped the amount of data you get int its plans, including the addition of a new unlimited plan that’s very competitively priced. Furthermore, you can do video conferencing with your college friends and office staff form any place. Eject the SIM card from your phone and ensure it's seated properly in the SIM slot. TextNow is experiencing tremendous momentum as it becomes one of the most popular low-cost wireless carriers. I have a Galaxy S5 Sprint and i wanted to change the phone number because i am not on Sprint anymore and i clicked on # #SCRTN# in the activation menu. (That's nearly $300 less than what you'd pay for that same device at a larger carrier.). TextNow can point to a few things that help it stand out from the MVNO crowd, such as an ad-supported free tier of service and a new unlimited plan with a price that undercuts what you’d pay at a major carrier. 1.2 Open the TextNow or TextFree App to note the number. If you already have a Sprint SIM from previous service that has been deactivated, you can reuse it for TextNow. But can't do anything now paying for two services for nothing.. Can I pull my TextNow SIM card and use it with another device? When TextNow started as a wireless provider, it relied on Sprint’s CDMA network for cellular service. If you tried the above and nothing at all works for you, your phone shows no signal and you still can’t place calls, send texts and use data, your phone is either not compatible with the TextNow network or you have a bad SIM card and should request a new one from TextNow.. Buy a SIM Activation Kit and get a TextNow enabled SIM card that gives you Unlimited Nationwide Talk & Text - for FREE! Ive purchased a sim card kit. It’s since added the GSM-based T-Mobile network to its mix. If you're getting a "SIM card invalid" message after inserting your TextNow SIM, there's a good chance your phone is still locked to a carrier. My SIM card isn't being recognized by my phone! Certain specific CDMA phones from Sprint, Boost and Virgin Mobile we can activate directly onto TextNow without the need for another SIM card. They are on Sprint's towers so I only pay $9.99 a month for my line for unlimited text and talk. TextNow's online tool lets you see if your phone will work with its service. Each carrier will have a slightly different method of unlocking your device if it is currently locked to that carrier; contact your carrier for more help on how to unlock your specific device. You must use a real phone number for account creation. While reliability appears to have improved, some handoff issues when moving from Wi-Fi to cellular are still to be expected. If you haven’t looked at TextNow’s plans in a while, you’re in for a surprise. You don’t have to pay costly phone bills after using this modern tool. How You Should Buy Your Next Phone. The Federal Communications Commission has an excellent help article that goes over unlocking regulations for US carriers, which has more information about unlocking mobile devices. One user review notes a slight delay on calls, but otherwise users seem to like the competitive pricing. (Credit: Tom's Guide)). Fortunately, it’s easy to get them working again, provided you manage to get your hands on an iPhone. Help! You can, however, use your TextNow activated device over wifi outside of the US to call and text numbers within the US and Canada, as well as use your international long distance credits to call numbers outside the US and Canada while on wifi. To find out if your particular device is compatible, head on over to our Get Started page! When you buy a phone from TextNow or order a SIM card to use with your current phone, you have to pick either a CDMA or GSM version, tying you to either Sprint or T-Mobile. Only a smattering of MVNOs offer unlimited data plans and TextNow’s is one of the least expensive. Like Republic Wireless and Project Fi, TextNow uses Wi-Fi whenever possible for your calls, text and data. You can still make calls and send texts over Wi-Fi when you’re overseas, though. I locked my SIM card and I need a PUK code! TextNow can help you lower your monthly bill by using Wi-Fi to handle your calls and texts when available. Insert the sim card back again and it should now work this time. It was bound to happen. TextNow has taken some big strides since we last reviewed the service, with the addition of GSM service, a bring-your-own-device program and massive amounts of data. Using the TextNow app and TextNow SIM card, customers access cloud-based smartphone services across the U.S. Make sure you are connected to a cellular data network – 3G, 4G, and LTE will all work. We're sorry to hear that! There is a financing charge, so you will end up paying a little more than you would if you bought your phone outright. 95 reviews for TextNow, 1.6 stars: 'First of all the phones from textnow must be factory rejects with no support. You don't have to buy a new phone, since you can bring your device to TextNow. My phone is telling me the SIM card is invalid!Help! Every day, Canadians email TextNow asking about its service. Voicemail Transcription. Please refresh the page and try again. What can I expect if I buy a TextNow SIM Activation Kit? Please contact us at TextNow Support and we can assist you with a replacement SIM card. All TextNow plans, even the lowest-cost one, feature unlimited talk and text to the U.S. and Canada. I locked my SIM card and need a PUK code! Add Data. My mom does not have cell reception through any network at her home, but TextNow also uses wifi to make calls, so now she went from having no service at home to having perfect reception. Now I have a phone that has the capability to call and text over the Sprint network. Here’s how the service works. Help! 8. MORE: Unlocked or Carrier? Pay $29.99 and your monthly data bucket grows to 5GB. Reviews of the TextNow app from customers in both Google Play and the iOS App Store are quite good, with an average of 4.4 out of 5 and 4 out of 5, respectively The majority of these users are taking advantage of TextNow’s free service, though the praise for service’s performance leaves a generally solid impression of the company and its app. My phone is telling me the SIM card is invalid! If you already have a device you are happy with, or would like an unlocked phone that TextNow doesn’t offer, you can order a SIM card from TextNow and pop that into the device of your choice. Where can I find it? Help! No Ads. You can order a SIM card for your device here!8 Aug 2019 Please double check that the SIM card was not left in your mailbox or with a family member. While it still provides that service — there’s an app for that — TextNow has also expanded into a true mobile virtual network operator (MVNO) that piggybacks on other cellular networks to provide wireless coverage for your smartphone. You can order a SIM card for free currently, as TextNow is waiving the usual $5 cost; it even ships the SIM card to you for free. Try and Use TextNow Hassle-Free. Help! According to the findings in our LTE network speed tests, in most areas you will see faster and more reliable service with the T-Mobile GSM option. There was a problem. I havent received my sim kit that i ordered in june. Some smartphones today have this “dual-sim” ability which can hold two (2) sim cards in one device. helpful FAQ with regards to unlocking your device, an excellent help article that goes over unlocking regulations for US carriers. Hello. If you're having difficulty activating while on a public wifi connection, try opening your browser on your device as you may have to complete an additional step through your browser before your device fully connects. Help! Data allotments start at 2GB of LTE data for $19.99 a month. Tap on Settings > Messages and switch the toggle next to iMessage to OFF. TextNow is generally not compatible with these; contact the correctional facility's head office for more information. On that sticker, it will often be listed as the ESN number. Do I need to buy an Activation Kit in order to use my own device? Go over your limit, and TextNow merely throttles your data to 2G speeds for the rest of the billing cycle. No problem! Under T-Mobile's stripped-down Essentials plan, for example, three lines of unlimited data cost $105 a month. If not, TextNow will sell you an older iPhone model, the 7, for $259. On iOS, you can usually find it under the main Settings app > General > About. NY 10036. Monthly plans that include data start at less than $20 a month. Correctional facilities will often have a list of phone carriers and services that will work with their phone systems. $9.99/month. TextNow points out that a family could get three lines of unlimited data for $100, though with carriers now offering different tiers of unlimited data plans, those savings aren't as substantial as they might first appear. I have taken a look at the status of your order and according to the USPS tracking number the SIM card was delivered to your address on July 15th. My phone reads the SIM card, but I can't connect! And cancel the service I had. You can call TextNow at phone number, write an email, fill out a contact form on their website www.textnow.com, or write a letter to TextNow Inc, 1 Sutter Street, Suite 800, San Francisco, California, 94104, United States. 2GB High Speed. That Wi-Fi-centric focus is what enables the carrier to offer low monthly rates on its plans. (Sprint SIM cards are tied to the device they were first used, but are reusable on that devise.) Unlimited Photo & Video History. The SIM card in my Activation Kit is incorrect!Help! If you don’t need LTE data at all, you can turn to TextNow’s $9.99 plan, which just offers talk and text. But does what TextNow has to offer fit in with your wireless needs? If you require the PUK (or Personal Unlocking Key) code, please contact one of our chat agents on any of our Support pages. Contact TextNow customer service. Change SIM card position. Cannot get my account activated.Also can not reach chat or customer service by phone. (GSM stands for Global System for Mobile Communications, while CDMA stands for Code Division Multiple Access). If you need to add additional lines, TextNow offers discounts on the 5GB and unlimited data plans. What do “GSM” and “CDMA" mean?What devices can I use with an Activation Kit? For Android devices, the tablet should be Lollipop (5.0) or above, and for iOS it should be iOS 12 or above. If you're activating your TextNow SIM card over a public wifi connection (i.e. *Although TextNow provides its subscribers access to the Nationwide Sprint® Network and to its wireless services, TextNow is responsible to its subscribers for the service. Future US, Inc. 11 West 42nd Street, 15th Floor, A second 5GB line costs $22.99, a $7 discount, while additional unlimited data lines are discounted by $10 to $29.99. The most common complaint regarding the service centered on the ads, which is only a concern for those using the free app. Recieved my textnow phone and SIM card after setting up my premium account. I locked my SIM card and I need a PUK code!Help! TextNow got its start in 2009 as a Voice over Internet Protocol (VoIP) app that provided you with a U.S. phone number, which you could use to make calls or text over Wi-Fi. You could do even better buy going to a used site like Gazelle, where a 7 could be had for $179. I live in the NYC suburbs and Sprint coverage is ok around here. In the TextNow app, if you have forgotten to note the number, then the following process will help you to find it. Forget it and use your regular carrier. Despite the presence of the S9, you won’t find the latest phones available for sale through TextNow. The reception I have been getting through textnow has been great. (Your data speeds will be slowed if you go over 23GB a month, but that’s standard for unlimited data plans; in fact 23GB is the threshold Sprint sets for its unlimited customers.). Includes Ad Free. TextNow […] The SIM card in my Activation Kit is broken or lost!Help! © If you have no need for unlimited calling and texting, then take a look at Ting or US Mobile, as they separate out talk, text and data and could save you more money. Note that on some older Android devices, you may need to restart your device after inserting your SIM card. Can I use a tablet with TextNow?How do I unlock my device?Do I need WiFi to use my Activation Kit?Do I need to buy an Activation Kit in order to use my own device?Can I pull my TextNow SIM card and use it with another device?Will I be able to use my TextNow SIM internationally off wifi?The website is asking me for my MEID number. I tried to give them a fair shake but now I have a pile of junk phones and they continue to Bill my Paypal account with absolutely no service! Would like to use my service I have paid for. You may need to perform an SCRTN (aka a carrier reset) on your phone to reconnect back to the Nationwide Sprint® Network*. Some of the unique features TextNow offers, like the ability to earn credit toward your bill by completing surveys and watching ads, will certainly appeal to some customers looking to keep their cellular bill at an absolute minimum. Yes, textnow, GV and other VoiP services will not work. The Better Business Bureau has upped its grade of TextNow to an A+, with the company getting a rating of 4.12 out of 5 based on six reviews. More than 100 million people have already downloaded the TextNow app or purchased a TextNow device or SIM Card to … Since those phones already come with a sim card, I was able to avoid having to buy a sim card and saved myself $10. TextNow’s most intriguing plan, though, is a $39.99 monthly offering that delivers unlimited LTE data. For all other unlocked devices, we’ll ship you an Activation Kit with the right SIM card to use with TextNow. This is good if you are looking to have 2 different network providers all in one mobile phone. TextNow offers 14 phones on its website, with the carrier telling us that it focuses on “good value” with its phone selection. This is a strategy that will be familiar to fans of free-to-play mobile games. TextNow sells the Moto E4 at a bargain basement price of $46, but Motorola has come out a new version of that handset. I mention that the phone is not SIM Blocked at the moment and also this sim worked before i did # #SCRTN#. Contact us at TextNow Support and we'll get it set up. My SIM card isn't being recognized by my phone! Depending on the device you're using, the MEID number might be listed as the ESN or the IMEI. Here’s an overview of TextNow and its wireless phone service. Here’s how to do it: Insert your SIM card back into an iPhone. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. I'm afraid not. Switching to TextNow is smart, quick and simple. I believe its still VOIP but you should still get service for calling/texting even without wifi. Text Now has been hacked or it gives your numbers away. Sprint is a registered trademark of Sprint.*. Customers on the free and paid tiers are eligible to earn credit via these methods. Since I never took out my Sprint sim card that I used when it was on FreedomPop, I didn't have to pay the $10 either. That depends on your device. TextNow has Bring Your Own Sprint-Compatible Smartphone Plan offering Ad-Supported Nationwide Unlimited Talk & Text Hybrid WiFi/Cellular Plan (No Data) for Free when you purchase a TextNow SIM Activation Kit for $9.99.Shipping is free.Thanks alee67 Requirements: TextNow SIM Activation Kit $9.99; Sprint or unlocked CDMA (Sprint) compatible Android or iOS smartphone You may have to refer to the manual for your device for more specific information about the location of your SIM card slot, and what size of card your phone accepts. If you want to use TextNow without the need for wifi, we offer a number of choices. Thank you for signing up to Tom's Guide. Unlocked or Carrier? GSM is used worldwide, while CDMA is used primarily within the US. Please note that PUK codes are only available for SIM Cards purchased separately from TextNow, and not for SIM cards that come with our TextNow devices. Mobile phones from the big 4 wireless carriers (Sprint, AT&T, T Mobile and Verizon) work best because most of these phone numbers have yet to be used and abused. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. As you proceed through the checkout process, TextNow will prompt you for your current carrier, the IMEI/MEID code for your phone, and the device model to verify that it will work on TextNow’s network; you’ll also be asked whether you need a CDMA or GSM SIM card. TextNow’s most intriguing plan, though, is a $39.99 monthly offering that delivers unlimited LTE data. If your phone has a removable back and battery, it will also often be on a sticker in the bay underneath where the battery sits. Contact your carrier to ensure your phone is unlocked for use. You will receive a verification email shortly. Can I use TextNow in Canada? Our TextNow service runs off the Nationwide Sprint® Network* which is unavailable outside the US. Visit our corporate site. I locked my SIM card and need a PUK code! T-Mobile and AT&T run GSM networks, with Sprint and Verizon using CDMA networks. Will I be able to use my TextNow SIM internationally off wifi? Even the budget phones available feel a little long in the tooth. (All TextNow plans offer unlimited talk and text, so there’s no need to calculate how many minutes and texts you’ll need each month.) Once it's activated, you won't need wifi to place calls or send texts as your phone will be able to access the data on the Nationwide Sprint® Network*, while still also being able to use wifi whenever wifi is available. If your card isn't being recognized, try holding down the power button to bring up your Power Off menu and tap Restart. www.TextNow.com TextNow App: https://youtu.be/eLf5_6m2iHs MOTO G3 Unboxing video! The SIM card in my Activation Kit is broken or lost! Any unlocked device with a TextNow SIM card slot should work. at a cafe or library), often there will be an additional step after you connect in order to access the internet. TextNow offers international calling from within the U.S. at very competitive rates, including free international calling to some locations, but the service does not have any plans that allow users to make cellular calls when they travel outside the U.S. and Canada. I have a sim card and having trouble getting the free service activated I need a address to send bak the sim activation kit. To that end, half of the phones currently on offer at TextNow cost less than $100. Further, note down the phone the number and move further. NO, NO, NO! If you require the PUK (or Personal Unlocking Key) code, please contact one of our chat agents on any of our Support pages. (For the sake of comparison, T-Mobile-owned MetroPCS charges $40 for its 5GB plan.) If you want to save money on your cell phone bill but keep your current smartphone this is could be for you.
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