Create a My Sprint account. I have a Samsung Galaxy Note10+. No one seems to be addressing this issue so wondering if I'm just wasting my time trying to get a resolution via this method. When using Iris Scan, Fingerprint or Face Recognition, if there are too many invalid attempts the SIM Card will temporarily lock, requiring a Restart. Understood. I disabled all methods other than PIN and have not experienced the issue since. Ask Your Carrier for SIM Network Unlock . Same issue here. I probably restarted the phone 20+ times yesterday and today might match. However, I will be sending you a private message, please check your inbox. The SIM card has locked. Please power cycle the device and if the problem persists contact Customer Service." SLICK2BUY ICHIP+ v25 PREMIUM CHIP compatible with IOS 12.4.x Supports Sprint, T-Mobile, Verizon, AT&T, Tmobile, Metro , Xfinity to Any GSM sim cards [5s - XS] 3.7 out of 5 stars 285 $20.98 I am trying to transfer the phone number from the one that died to the one that is working but am getting the sim card locked error, Our Community is BACK!! port from other carrier to Sprint, remain active & in good standing for 30 days before card issuance & buyback of working phone in good condition (the device is unlocked, powers on and there are no broken, missing or cracked pieces) tied to offer. When you replaced the SIM card did you already have the replaced phone? I had an iPhone 7 Plus and i just bought an iPhone XS Max. if youâre on Verizon, you might want to use an AT&T SIM). Now, if your phone is SIM locked to a specific network, read on to know how to unlock it. ... A sim card from a different carrier will be required: Data Cable Required: Yes. You'll just need to stop by a store and get one that's compatible with the XS Max. If not, the SIM card may need to be reassigned to the new device. The phone is an unlocked pixel so I don't know what the issue is. I cannot receive incoming text messages Caps lock is on. Step 1: Take your phone (it works for every brand) and you gotta take its IMEI number, for that take up your phone and dial â*#06#â, now as you will see on your screen, you will get your 15 digit IMEI number, which is a unique number for every phone through which youâre gonna unlock sprint phone. Hi Waraporn. iPhone Unlock â Unlock Verizon/AT&T/Sprint/T-Mobile (Only SIM Removal) You can get a network locked iPhone for sale from carrier like Verizon, AT&T, Sprint, T-Mobile, Orange, etc. Please click here to search the Active Community. I bought new iPhone8 plus and then I changed the SIM to my new phone it said the SIM has locked please power cycle the phone. The device can only be unlocke⦠The new sim wasn't accepted either, and it continued to say the sim card was locked and said they couldn't do anything. Follow the steps below to easily check Sprint IMEI code using the official Sprint IMEI checker tool. Itâs easy to activate and is compatible with CDMA-compatible phones. Samsung didn't find anything wrong with phone ⦠Please power cycle the device and if the problem persists contact Customer. You can find your Islandcom wireless PUK (Personal Unlocking Key) through following methods. The unlock request is processed by our International department. Choose one of our benefit-packed plans and buy a SIM card. I've spent hours on the phone with customer care but they all try the same things and none of them work. After a day or two, I assume the invalid Iris Scan attempts accumulated to the threshold Samsung has set to lock the Sim Card. Started getting the locked sim card error on new S9, Worked with customer care for several hours and then received a new sim card, Replaced sim card and started getting the error again, Worked with customer care for several more hours and then received a new device, Activated new device last night and this morning got the sim card locked error again. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The phone is an unlocked pixel so I don't know what the issue is. It does NOT void your warranty, contract or effect the plan you currently have. Reply when you have a chance. Click here to visit their community forum. Hey there @b708707, this sure sounds frustrating. Insert T-Mobile SIM into Sprint locked smartphones. Log into your MyT-Mobile account using a web browser. A subscriber identity module card is a tiny card in your phone that contains information tied to a specific mobile network. and not switch back to lte until I toggle airplane mod... Re: The SIM card has locked. 4. You will require a PC and data cable to connect your device: Keep in mind, Unlocking a Sprint Device is 100% Legal. Then the Phone will request to enter PUK code to reset your PIN number. Do I need to switch carriers cause what is going on? This is the first choice we should consider. Once you're on our network, your phone will be locked to us, until you decide to leave. The SIM card on your mobile phone will become locked if you enter an incorrect personal identification number (PIN) three times. Sprint says only that they're "SIM unlockable." Do I need to switch carriers cause what is going on? Req. iPhone 6S and 6S Plus: On SIM card tray. I have a Galaxy S7. You can call them at: +1-817-698-4199 toll number available for all countries. iPhone 6 Plus. If you replaced the Pixel 2 and only moved your SIM over, the Sprint network is forcing the device off the network because the device MEID is not authenticating. please power cycle the device and if the problem persists contact the customer service. Sprint now sells phones unlocked and just place the SIM cards in. The SIM card has locked. Hello @kiararuizx. I bought a Google pixel 2 xl and the phone was activated through Sprint as I bought it unlocked, everything was working and there were no issues dealing with the service but the phone was defective out of the box so I returned it and got a replacement yesterday, I waited about a week and a half with no phone. port from other carrier to Sprint, remain active & in good standing for 30 days before card issuance & buyback of working phone in good condition (the device is unlocked, powers on and there are no broken, missing or cracked pieces) tied to offer. I have 2 Note 8s 1 of them died so I bought another phone. The SIM is not the only part that authenticates with the network on Sprint. In order to unlock the SIM card of your Android phone, you must first obtain IMEI number, which is the unique identifier to ⦠iPhone 7 and 7 Plus: On SIM card tray. If your phone is locked, you can get in touch with the operator who locked the phone. In other words, the device is manufactured with programming restrictions allowing the support to only one carrier service. unless I am on 3g. Sprint has a 3-in-1 universal SIM card that is designed to fit in any of the eligible phones. If you log into your Sprint account, on the main screen, where the picture of your phone is, there is a link that says "Get my PIN1/PUK1 unlock code". Are you a Sprint customer or are you trying to use this with a different carrier? Blamed it on hardware. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. View the graphic below to determine the appropriate SIM card for your phone. Phone must be deactivated & all personal data deleted. Iâm getting the same error. Right after installing everything got a message after restart Sim card locked contact customer service. Honestly, I have no confidence in the customer care department being able to take care of the issue at this point, as I've spent hours with them trying different solutions. As for the the 5G network, you may still need to switch to a different phone compatible with T-Mobileâs 5G network. Let's have a look into this. You can also contact them through chat by clicking: http://bit.ly/1cXkJtj. The easiest way is to call your network provider and explain the issue. You brought the s8 to Sprint? For SIM unlock-capable devices, Sprint will unlock the SIM slot for devices that are eligible under the Unlock Policy outlined at sprint.com/unlock. A device unlock is not a security feature, for security locks see: Device lock and security troubleshooting; SIM card and PUK errors . You can get more information about out unlock policy by clicking: http://sprint.co/2hsLh04. Thanks for reaching out to us. Req. Sign in and continue. I had a iPhone 7plis then bought a X off somebody and I put my sim card in and itâs says âsim locked power cycleâ. ⦠Re: The SIM card has locked. What happens next? I'm going to send you a private message to get more information from you. Part 1: How to Unlock Android SIM Card for Free . I keep getting the message, "The SIM card has locked. Since your phone is active on FreedomPop, please contact them to check if there's something wrong with the activation. Given that you cannot use your preferred SIM network on your phone, ask your carrier for help. Please check your inbox. I forgot my Username or Password. SIM Locked on iPhone: How to Get PUK Code to Unlock a SIM Card. Lets try to figure this out. Just activated new phone yesterday and am getting the sim card error again. Youâll need a SIM card to use your phone on the T-Mobile network. The SIM will lock if either the device MEID or SIM ICCID don't match what is on your account. I was just wondering, did you switch SIM card from another device to your S7? I am having this same exact issue. :), Hi Iâm having the same problem, can someone help me. Click Account from the top left of the screen. When changing a SIM card from an old to a new Sprint device, the SIM needs to be reassigned or activated. This phone is locked to the {{vm.byodCheckResModel.CarrierName}} network. Simply get a T-Mobile SIM and insert it into your phone. Step 5: Enter the Unlock code. As with other carriers, the device cannot have been reported as lost, stolen or blocked. For most other phones, call Sprintâs customer service line at 888-211-4727. Device will not be returned. Sprint Sim Card Kit If have a non-Sprint phone but you want to use the Sprint network, check out this 4-in-1 SIM kit. oh my gosh.....you are trying to contact me at what inbox? This is a PUBLIC ARCHIVE board, all artciles are read only. Note: This option is not currently available on the T-Mobile app. To unlock your SIM card: Log in to MyBell and retrieve your unlock key. First, the device must obviously be a smartphone or tablet from Sprint. When I put the SIM card from the 7 plus into the XS Max I get that error. I have 2 pixel 3 xl phones and both of them will often get stuck on 3g We'll unlock it at that time. If it is, it is generally what carriers call âblacklistedâ and cannot be unlocked. I just put the old sim in yesterday and it said the sim was locked and it wouldn't accept it. 1. The new sim wasn't accepted either, and it continued to say the sim card was locked and said they couldn't do anything. Phone must be deactivated & all personal data deleted. SIM Cards and eSIMs . Military personnel deployed overseas can contact Sprint Worldwide Care to unlock the device SIM slot. If you believe that your postpaid device is eligible to be unlocked and want to request a SIM unlock, contact Sprint Customer Care by dialing *2 from your Sprint mobile device or call 888-211-4727 . I can say that a T-Mobile SIM card does in face work with a locked Sprint device. 2. Have you done any troubleshooting on the device? They will instantly share the PUK code for your SIM card; You can also get in touch with your network provider through the Live Chat option on their website. Help, please. Customer service wasn't able to fix it for 4 months. Great, I'm glad that your phone is up and running! I don't know how to post a forum in the community but I really need help. Replace it with the SIM card that you want to use (i.e. I went to a service repair store today and they troubleshot it and it didn't work so they replaced it with a new sim. Sprint says that it also has to be a phone that is domestic SIM Unlock capable for the domestic United States. Sprint Mobile SIM card has an inbuilt PIN code and PUK code for security purpose. Sprint Worldwide Care can be reached via chat or email from sprint⦠I have no idea how to post here. The SIM card will be blocked if you enter your PIN number wrongly for 3 times. When using Iris Scan, Fingerprint or Face Recognition, if there are too many invalid attempts the SIM Card will temporarily lock, requiring a Restart. I'll be sending you a private message so we can start working on it. when I go into the access point names sprint comes up, but I cant get use roaming data I have a few day to return it if I have a problem. On the other hand, carriers such as T-Mobile and AT&T are usually selling SIM-locked phones to their respective networks. Got a new note 9. @Sprint_Carlos I have had the sim card replaced and then the device replaced. Sounds like the SIM card will need to be reassigned. To unlock it you must reset your PIN by entering your SIM card's unique unlock key (also called a PIN unblocking key or PUK). Device will not be returned. this just happened to me could you help ? Please power cycle the device and if the problem persists contact Custo. How to Unlock Sprint LG Phone to Work on Another GSM Network. My husband has a locked sprint galaxy note 10+; I added a line to my T-Mobile account activated a sim card and put it in the phone. The SIM card has locked. Please click here to search the Active Community. Hey. However, this may only be true in terms of the 4G LTE spectrum. Yanil sent you a private message to your community Inbox.
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